We ship worldwide! All of our products are shipped from our Portugal warehouse!
Shipping options available:
- Mail of Portugal (Correios of Portugal): rates vary depending on the country, starts from 13Euro for 1kg package to Europe. Usually it takes about 4-5 days to arrive destinations in EU and up to 1.5-2 weeks for destinations outside of EU.
- GLS/DPD - courier service within European Union. The parcel is delivered to your home by a courier, but the shipping is not extra-quick, approximate same time as regular mail, but always delivered to your home.
- Express Mail: from Portugal we offer EMS (Express Mail or Priority Express) which delivers in 2-3 days wiithin EU and within a week to most of locations in the world. Fedex is used for shipping from our Russia warehouse (very few items are shipped from there and normally outside of EU), it takes 2-4 days to most of locations in the world.
Express mail is available by request, please e-mail us to email@example.com for a shipping quote. Once we decide on the rate, we will send you the invoice for payment.
Customs Fees and VAT
When shipping from Portugal, VAT rate is 20% and is included in the price on the web site. There are no customs fees for destinations within EU. We do not subtract VAT when shipping from EU to outside EU.
If you need any special shipping arrangements please mark it in comments to your order.
If you choose regular Air Mail delivery or GLS/DPD option, you can proceed to paying immediately after you make your order on-line. If you want a special shipping option (e.g. FedEx from Portugal), we will send you the invoice once we agree on a shipping quote by e-mail.
Please address all your additional questions to our e-mail firstname.lastname@example.org